Letters of representation, regarding your claims are sent to each debtor or guarantor of payment. Follow up phone calls are made and follow up letters are mailed. Complete and separate records showing all collection activity with respect to each account referred to our office are maintained.
MONTHLY COLLECTION STATEMENTS:
We provide a monthly statement reflecting payments received by the client and our law firm. The monthly statements will include, where applicable, the name of the debtor, account number, date of service in which the payment is applied, the sum of money paid to either the client or the law firm, the date of payment, the updated balance and the commission fee for said payment.
PURSUING INSURANCE COMPANIES FOR PAST DUE MEDICAL BILLS
” INSURANCE ONLY ACCOUNTS”:
For those accounts where the patient is insured with a healthcare plan in which the client participates (thus precluding collection directly from the patient), we will pursue those accounts directly with the insurance companies. In those instances where the client is experiencing difficulties in collecting from a given healthcare plan (All Workman’s Comp Insurances, i.e. Oxford, Blue Cross/Blue Shield, etc.), we will process where applicable those accounts and pursue the insurance companies directly and not attempt collection from the client’s patients.